Showing posts with label phone calls from non clients. Show all posts
Showing posts with label phone calls from non clients. Show all posts

Wednesday, April 27, 2011

About that updating daily thing..

I messed that up didn't I? I apologize. I went on vacation and I've been tired and stressed since I got home, not to mention lacking in motivation. I was so tired yesterday that I don't think I even remembered what I did at work.

Let's do today. Today will be short and sweet. I got yelled at (on the phone) because someone was upset that their "family member" had been closed out. Regardless of the fact that this person had successfully completed the program. I didn't know what to tell this phone caller. There was nothing I could tell her (confidentiality) and I really couldn't understand what she wanted me to do.

Sometimes people are funny.