I messed that up didn't I? I apologize. I went on vacation and I've been tired and stressed since I got home, not to mention lacking in motivation. I was so tired yesterday that I don't think I even remembered what I did at work.
Let's do today. Today will be short and sweet. I got yelled at (on the phone) because someone was upset that their "family member" had been closed out. Regardless of the fact that this person had successfully completed the program. I didn't know what to tell this phone caller. There was nothing I could tell her (confidentiality) and I really couldn't understand what she wanted me to do.
Sometimes people are funny.
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